What is your refund and cancellation policy?

For full details of our cancellation policy please click Booking Conditions.

Please contact us if you need to cancel or change a booking.

The following cancellation charges will apply:

Period before activity start date within which written notice of cancellation is received  Amount you pay
More than 42 days £15
42 to 29 days 60%
28 to 15 days 80%
14 to 1 days 100%
Start date or after 100%

The above percentages refer to the total price.